This article was written ahead of the Euro 2020 final. As we now know, the result did not go England’s way. The transformation insights however remain powerful and relevant. Summary Those who follow my occasional posts will know that I like to reflect on the change lessons borne out of success, or failure, across many […]
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by David Jepson
Transformation and complex change programmes are usually high stakes activities that eat up time, money and human resources. Before embarking on any such programme there are many preparatory steps to be taken. However, in practice there are nine questions that must be asked first and foremost. If the answer to any one of these is […]
We’re proud to say we’ve now exceeded the £5000 mark in our fundraising for Emmaus. This includes £900 raised via a weight-loss challenge (the 8 participants lost over 20kg). As I write we have a team member midway through her ‘Marathon Challenge’ and we’re planning an online Treasure Hunt at our Summer Event. Beyond raising […]
Any complex change or digital transformation programme needs a well governed and well executed steering group if it is to deliver effective, efficient and sustainable results. Working at its best, a steering group should drive your change programme forward by removing blockers, resolving issues and mitigating risks and, as a result, ultimately keeping things on […]
In this guest article written by leadership expert Jonny Man, he explores the future of change leadership in light of the challenges posed by the pandemic-triggered ‘great acceleration’ and the ‘fourth industrial revolution’. I recently had the chance to speak with a range of senior executives to hear their views on the future of change, […]
Managing a Crisis: Ten leadership lessons – Dave Jepson In my career I have been involved with two crises in which serious unexpected events threatened the health and lives of many people. A year into the Covid crisis, I’ve watched the government navigate a course through countless issues and come to the conclusion that some […]
Led a team digitally transforming the tracking and reporting of the customer experience for a major airline, from journey mapping through to launch
Led a team to improve the customer focus in a large UK mutual. Including design, roll-out and training of a central customer Insight Dashboard
When leading change or transformation, at any level, it’s important to have belief. Belief in the endeavour as a whole, and belief in the team’s ability to deliver their part of the big picture, are vital components of a successful outcome. Having worked on multiple change and transformation programmes over twenty or more years I remain […]
It is fair to say we all owe a great debt to the brilliant work that has driven the development of the various vaccines that have emerged around the world in the past few weeks. Each of the three widely reported western programmes seems to have achieved their desired outcomes in 10-20% of the time […]
10 December 2020
#businesschange, #changeacceleration, #changemanagement, #leadership, #transformation
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