Archive for the ‘Latest News’ Category

Dave Chatham

A key leadership moment - setting up change to win. It’s no secret that many change programmes don’t achieve what they set out to. Getting complex change done – efficiently and effectively - is hard. There are multiple moving parts to coordinate, decisions to make, difficult trade-offs to consider. On top of this, there’s often [...]
From Vision to Value:  – the critical skills every leader must mobilise to get effective change done. Both the breadth and depth of capability and capacity required to deliver major change are often underestimated. Enthusiasm and hard work are important, but they alone rarely deliver what is demanded. Whether you upskill your existing team, recruit [...]

Organisational change is always challenging and as the pace of tech innovation continues to accelerate the imperative for change has never been greater. All of this means change is a constant for many organisations with the need for ‘right first time’ implementation more important than ever. Identifying exactly what you want to achieve and then […]

Many organisations, particularly in the Financial Services sector, rely on legacy technology. Moving to new technology promises a step change in efficiency, customer and colleague experience. But the transformation demands significant resource and an understanding of the array of change challenges right across the business beyond those associated with the new technology itself. In this […]

We were absolutely thrilled to find out we’d been awarded ‘Leading Consultancy’ status in two categories by the Financial Times. This award is particularly special because it is driven entirely by the votes of clients, ex-clients and fellow change professionals. The categories – ‘Organisation & Change’ and ‘People & Performance’ – reflect our core proposition […]

We’re proud to share the news that Ecovadis has rated us ‘Silver’ for our sustainability position for the 12 months ending November 2024. This means that – of all the thousands of organisations they audit globally – Partners in Change sits in the Top 15%! The Ecovadis rating process is demanding; they review our stance […]

aTOM – a new approach to building a better operating model. An effective operating model is a vital component in the smooth and profitable running of any organisation. All organisations have them (whether informal or fully documented) but, over time, they are inclined to slowly drift ‘off track’, reducing efficiency and negatively impacting the day […]

Across three decades of my involvement in customer projects, I have developed some reliable rules-of-thumb for what is likely to succeed, what is going to be harder than it needs to be and what is doomed to fail. Frustratingly, hundreds, if not thousands of important marketing, sales, service, field service and other digital initiatives kick-off […]

The pace, potential benefits and disruptive nature of technological change means that organisations must always be open to transformation if they are to compete with challengers and the rapidly changing expectations of their customers. But every transformation eats time, human resources and money and not every transformation succeeds. So what steps can you take ahead [...]
As those who know me well know, my secret workplace passion is about helping organisations design operating models that drive efficiency, delight customers and empower people. There are many dimensions to consider when designing a target operating model. One crucial ingredient is a positive ‘cultural’ intent i.e.  a situation where everyone involved wants the organisation [...]