Archive for the ‘Vignettes’ Category

Working with existing PMO, Project and Portfolio managers, assessed the disciplines of Portfolio Management to identify, prioritise and implement key areas for improvement.

Led the business analysis needed to enable the establishment of a modern Agile Digital Delivery Programme, moving traffic to online capture and away from the existing call centres.

Assessed and improved the portfolio planning team that managed over 200 projects by scoping roadmaps, defining the right governance, planning demand and assessing risks.

Designed, established and ran the iPMO to oversee a programme delivering over $1bn in savings for a pioneering digital technology company.

Led the review of operations of a major Bank to proactively identify and manage vulnerabilities in the area of money laundering and terrorism.

With the HR Director,  improved the communications and capability to support global operating model change, arresting falling morale and employee resistance.

With the Divisional Exec team, established agreed change leadership competences, designed and ran the programme to uplift as part of an overall transformation programme.

Led the business change activity for a global, £130m CRM implementation to support an international team of deployment leads that were supporting a challenging regional roll-out.

Developed the business change method and toolset for a major consultancy organisation, including approach, tools, training,  packaging, and the up-skilling of the consulting team.

Recovered struggling portfolio by applying our toolset and working intensively with the Exec Board to clarify the outcomes, re-align the portfolio and establish the right PMO and controls.