Many organisations, particularly in the Financial Services sector, rely on legacy technology. Moving to new technology promises a step change in efficiency, customer and colleague experience. But the transformation demands significant resource and an understanding of the array of change challenges right across the business beyond those associated with the new technology itself.
In this document (link below) we identify over twenty key success factors. Consider each of these ahead of any activity and your transformation journey will be better placed to succeed on time, on budget.
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