Led a team digitally transforming the tracking and reporting of the customer experience for a major airline, from journey mapping through to launch
Led a team to improve the customer focus in a large UK mutual. Including design, roll-out and training of a central customer Insight Dashboard
info@picconsulting.co.uk
2nd Floor, Lees Street, Lowry Mill,
Manchester, M27 6DB
0161 913 2213
info@picconsulting.co.uk
2nd Floor, Lees Street, Lowry Mill,
Manchester, M27 6DB
0161 913 2213
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