Customised project management training to up-skill people on the periphery of an HR transformation programme to help them work more effectively.

Provided an embedded Assurance service that worked alongside both the delivery programme and the executive to give critical oversight and support.

Led the rescue and delivery of upgraded applications and infrastructure across a bank’s 1,800 sites and 80,000 users, with early successes to regain exec confidence and support.

Led the closure of a retail and intermediary bank. This €250 million initiative required significant stakeholder management to downsize and exit c. 800 employees.

Led the IT integration of a building society and bank. 200+ FTE, 5 vendors and £80m budget covering design, development, test, implementation and de-commissioning.

Led set-up of a new regulated insurance business. $250m initiative covering business case, regulatory approval, processes, IT solutions, recruitment and customer on-boarding.

Built the case for infrastructure investment due to outage issues; gained support of the exec, agreed increase of £11m/year, designed the portfolio to quickly resolve the issues.

Up-skilled 200+ people in change leadership using tailored training and coaching material. Established collaboration and support facilities to sustain the improvements over time.

Established control of spend with incumbent partners and suppliers by implementing process, governance and contractual changes whilst maintaining good working relationships.

Recovered failing roll-out of new branch platform by coordinating across the multiple suppliers, providing clear accountability, strong leadership and rapid problem resolution.

Led team of 70+ people to cut the operating cost of IT by over £70m/annum, by challenging, rationalising and consolidating services, staff, suppliers and partners.

Led a joint team to develop replacement pensions platform services using a hybrid Agile approach, which was further assessed, improved and used on other similar programmes.

Turned around ERP programme that was 15 months late, 3x over budget and had missed 2 ‘go live’ dates. Re-built the team, revised the plan, took control and delivered by the revised date.

Created step-change in robustness, accuracy, clarity and brevity of business cases across a large financial institution by re-training all change managers and providing follow-on support.

Working with existing PMO, Project and Portfolio managers, assessed the disciplines of Portfolio Management to identify, prioritise and implement key areas for improvement.

Led the business analysis needed to enable the establishment of a modern Agile Digital Delivery Programme, moving traffic to online capture and away from the existing call centres.

Assessed and improved the portfolio planning team that managed over 200 projects by scoping roadmaps, defining the right governance, planning demand and assessing risks.

Designed, established and ran the iPMO to oversee a programme delivering over $1bn in savings for a pioneering digital technology company.

Led the review of operations of a major Bank to proactively identify and manage vulnerabilities in the area of money laundering and terrorism.

With the HR Director,  improved the communications and capability to support global operating model change, arresting falling morale and employee resistance.

With the Divisional Exec team, established agreed change leadership competences, designed and ran the programme to uplift as part of an overall transformation programme.

Led the business change activity for a global, £130m CRM implementation to support an international team of deployment leads that were supporting a challenging regional roll-out.

Developed the business change method and toolset for a major consultancy organisation, including approach, tools, training,  packaging, and the up-skilling of the consulting team.

Recovered struggling portfolio by applying our toolset and working intensively with the Exec Board to clarify the outcomes, re-align the portfolio and establish the right PMO and controls.

Orchestrated Europe’s largest retail ERP programme, supporting Programme Director with mobilisation, governance, delivery control and the relationships with key stakeholders.

Led rapid review of partner management. Identifies issues, worked with stakeholders to agree necessary capabilities uplifts to  improve value from delivery partners.

Led the redesign of Waste-Water field operations, enabling >25% improvement in performance efficiency and significant uplift in service.

Accelerated execution of strategy by re-assessing pilots, identifying lessons and consequent improvements for roll-out. Enabled significant improvement on return on investment

Led delivery of global Digital Transformation Programme. Using digital and data analytical tools, increased IT delivery efficiency and effectiveness, and streamlined sourcing.

Led design of digital services, now accessed annually by over 1.5million people, as part of UK Government Digital Services ‘Exemplar’ Digital Delivery Programme.

Supported Digital Transformation of a Global Bank’s Open Banking programme, providing full PMO Services and ensuring regulatory compliance.

Re-planned and led the delivery of a PSD2 (Payment Services Directive) regulatory programme, making strong use of Agile techniques throughout.

Led delivery of new mortgage platform for one of UK’s biggest Building Societies, re-engineering interfaces that allowed brokers to connect through reusable digital interface.

Led global Digital Transformation using digital and data analytics, creating value through operations design, IT delivery efficiency, effectiveness and the streamlining of sourcing.

Provided PMO services for Digital Transformation of a Global Bank’s Open Banking programme, aligning to a complex environment and ensuring regulatory compliance.

Delivered new mortgage platform for one of the biggest UK building societies, including re-engineering of APIs that allowed brokers to connect through a reusable digital interface.

Orchestrated step#1 on revised digital strategy, shaping the plan for a mobile app, including reusable APIs, mini-services and an SDLC to keep up with the pace of a digital world.