Successfully leading complex change programmes requires an array of behaviours, skills, techniques and approaches. Our leadership experts work with executive teams to assess and then implement the specific capabilities that are required to deliver the strategic outcomes through impactful and sustainable change activity.

The return on investment in change depends on doing the right things at the right time and in the right way. We work with you to understand the desired strategic vision, and help you identify, align and prioritise the business and technical capabilities needed to get there.

A clear understanding of how the target business will work is crucially important to delivering change that really makes a difference. Our expert partners quickly determine and articulate the way the business should be structured, staffed, managed and controlled if it is to deliver the planned outcomes and benefits.

Many change programmes face costly errors and delays because they are not properly set up. To mobilise properly we assess, establish and maintain the characteristics needed for successful delivery, both inside and outside of the change programme.

Those leading delivery need the right skills and experience in the delivery team. We work to understand what is needed and assemble the people best able to deal with the challenges and compromises that will be faced, with a particular emphasis on their ability to collaborate and succeed as a team.

Suppliers are often a key part of the broader delivery team. Our experts are experienced in establishing the competences and capabilities to assess, select, engage and then drive the agreed level of performance from key suppliers and partners.

Not all change is big and complex. Our expert partners can help to establish and drive the capabilities to identify, prioritise and implement incremental changes that help the organisation improve its performance in agreed, target areas.

When aspiration for change outweighs the capability to effectively deliver it with certainty, our experienced team can quickly identify, prioritise and build the capabilities and operating models that will, with confidence, deliver the strategic change agenda over time.

A programme can deliver the solution but still disappoint by failing to deliver expected results. We work with the change delivery team, focusing on creating the conditions needed to fully realise and sustain the planned benefits and outcomes.

The unexpected can always happen and failing programmes must be quickly restored to health. Our experts work with the delivery team to quickly and sensitively stabilise the programme, resolve the problems, and then carefully address the root causes.

Complex change requires assurance to protect the investment and help ensure successful delivery. Our assurance service applies deep and wide expertise and tried-and-tested tools, working with and supporting the delivery team, rather than just pointing out possible failure points.

Effective steering and decision-making are vital in delivering any complex change. We work with the leadership and delivery teams to understand how best to establish or improve the overall effectiveness of governance at all levels.