1     General principles

This policy applies to all persons working for Partners in Change Consulting (The Company) or on our behalf in any capacity, including employees at all levels, directors, officers, associates, agency workers, seconded workers, volunteers, agents, contractors and suppliers.

This privacy policy sets out how The Company uses and protects any information that you give The Company when you use this website or make an application for employment.

The Company is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or applying for employment, then you can be assured that it will only be used in accordance with this Privacy and Confidentiality Policy.

The Company may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes.


2     Data protection principles

In relation to your personal data, we will:

  • process it fairly, lawfully and in a clear and transparent way
  • collect your data only for reasons that we find proper in ways that have been explained to you
  • only use it in the way that we have told you about
  • ensure it is correct and up to date
  • keep your data for only as long as we need it
  • process it in a way that ensures it will not be used for anything that you are not aware of or consented to.


3     The information we collect

We may collect the following information when you are contacting us through the website:

  • name and job title
  • contact information including email address
  • demographic information such as postcode
  • skills and experiences that you have
  • preferences and interests
  • other information relevant to customer surveys and/or offers

In connection with any recruitment application with us, we may collect, store, and use the following categories of information:

  • personal details including your name, address, email address and phone numbers
  • information included on your CV including references, education history and employment history
  • any information you provide to us during any subsequent interview
  • documentation relating to your right to work in the UK
  • current and previous job titles, job descriptions
  • details of your criminal record


4     What we do with the information we collect

We require this information to understand your needs and provide you with a better service, and for the following reasons:

  • internal record keeping
  • we may use the information to improve our communications, products and services
  • we may periodically send information that we think you may find interesting, using the email address which you have provided
  • from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, social media channels, fax or mail. We
  • to customise the website and/or our product and service proposition.
  • in connection with any recruitment application with us, we will use the information for the following purposes:
  • to assess your skills, qualifications, and suitability for the role or position you are applying for
  • to carry out any necessary background and reference checks, where these apply
  • to communicate with you about the recruitment process itself
  • to comply with legal or regulatory requirements


5     How we collect your data

For the purposes of recruitment, we collect data about you in a variety of ways and this will usually start when we undertake a recruitment exercise where we will collect the data from you directly.

This includes the information you would normally include in a CV or a recruitment cover letter, or notes made by our recruiting officers in relation to your application, or during a recruitment interview.

Other details may be collected directly from you in the form of official documentation such as your driving licence, passport, or other right-to-work evidence.

In some cases, we will collect data about you from third parties, such as employment agencies, former employers when gathering references or credit reference agencies. Where this is necessary, we will inform you and seek your consent to proceed.


6     Keeping your data secure

We are committed to ensuring that your information is secure.

To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial processes and procedures to safeguard and secure the information we collect.


7     How We Use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets us know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic-log cookies to identify which pages are being accessed. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


8     Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that, and any subsequently visited, website.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


9     Controlling Your personal information

We have security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. We also limit access to your personal data to those who have a business need to know, who are subject to a duty of confidentiality.

We have procedures to deal with any suspected data breach, and we will notify you as appropriate.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, reporting or accounting requirements. For recruitment this information is retained for one month in the case of a specific application, and for up to twelve months where you indicate your willingness otherwise.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

  • access to your personal data and to certain other supplementary information that this Privacy Policy is already designed to address
  • require us to correct any mistakes in your information which we hold
  • require the erasure of personal data concerning you in certain situations
  • receive the personal data concerning you which you have provided to Us, in a structured, commonly used, and machine-readable format and have the right to transmit those data to a third party in certain situations
  • object at any time to processing of personal data concerning you for direct marketing
  • object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
  • object in certain other situations to our continued processing of your personal data
  • otherwise restrict our processing of your personal data in certain circumstances
  • claim compensation for damages caused by our breach of any data protection laws.

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.

If you would like to exercise any of those rights, please:

  • contact us using our contact details on our website
  • let us have enough information to identify you
  • let us have proof of your identity and address, and
  • let us know the information to which your request relates.

If you believe that any information that we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.


10   Revision and Version History

Date Version Nature of revision Owner
20/07/2019 1.0 Creation of initial draft Geoff Mason
10/08/2019 1.1 Reviewed and approved Dave Jepson
12/05/2020 1.2 Removed duplicate section, enhanced Section 7 and added in basic information to support recruitment Geoff Mason
14/05/2020 1.3 Improved section 9 (controlling your personal information) Geoff Mason
25/04/2022 2.0 General review and refresh Geoff Mason


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