At Partners in Change, we believe that sustainability is about more than meeting expectations. it’s about continuously improving the way we do business, creating positive impact, and working together to build a more responsible future as we help our customers get change done. That’s why we’re proud to have achieved an EcoVadis Silver Medal, a […]

In this article Dave Jepson discusses the importance of understanding the conditions and criteria that together make up the ‘red button’ decision in change and transformation management. One of Partners in Change’s early engagements was to provide assurance for a core platform replacement in a FTSE250 equivalent client.  The customer had already left port on […]

With government looking to double the size of the UK Mutuals sector, a clear opportunity exists for ambitious organisations. For many, a key stepping stone is the replacement of legacy technology with new solutions that can sometimes be presented by vendors as ‘plug and play’.  This is never the case and in this whitepaper, written […]

The pressure for transformational change is often felt across a whole market sector. External factors compel all organisations to pursue similar transformational outcomes, and a rash of similar initiatives becomes apparent across the market. Market dynamics such as this create both risks and opportunities for individual organisations: move quickly, with accuracy and certainty, and there […]

  It’s interesting to reflect on Partners in Change’s own journey in the Financial Services sector over the last few years.  Our client portfolio and business volumes have flourished in this time, and we feel we have somewhat ‘caught the wave’!  Whilst we can’t go into any details of the work we are doing, we […]

Stabilising a Mortgage Transformation Programme for a UK Building Society The Challenge Our client had embarked on a major transformation of its mortgage origination process, implementing a SaaS platform from a leading provider. However, as the programme progressed, critical issues began to emerge. There was no credible plan to reach launch, testing frameworks were underdeveloped, [...]

Legacy technical debt can be defined as the accumulated costs (past and future) and consequent missed benefits incurred by an organisation when it fails to renew outdated systems. Across many industries, such technical debt shows up in different guises—but the pattern is familiar. For example, In Financial Services, it often sits in ageing core banking […]

Getting effective and efficient change done demands strong leadership and governance. The steering group should play a vital role in this process. But if steering groups in your organisation aren’t quite delivering, it could be because attendees don’t have a common understanding of best practice. At its best, a steering group should drive your change […]

We\\\\\\\’re thrilled to announce that we\\\\\\\’ve again been recognised in the Financial Times Management Consulting Awards 2026 for our work in the \\\\\\\’Organisation & Change\\\\\\\’ and \\\\\\\’People & Performance\\\\\\\’ categories.

Why ambition is never enough Many change endeavours fail, not because of lack of intent or energy. In fact, rescue organisations around the world will attest to the fact that much failure is consequent to energy and enthusiasm triumphing over preparation and control. Coroners call it ‘misadventure’. The path to the metaphorical summit is littered [...]