Led the transfer of the patent annuities service to a global provider, harmonising patent laws across systems to avoid financial impact.
Led the rescue and delivery of upgraded applications and infrastructure across a bank’s 1,800 sites and 80,000 users, with early successes to regain exec confidence and support.
Led the closure of a retail and intermediary bank. This €250 million initiative required significant stakeholder management to downsize and exit c. 800 employees.
Led the IT integration of a building society and bank. 200+ FTE, 5 vendors and £80m budget covering design, development, test, implementation and de-commissioning.
Led set-up of a new regulated insurance business. $250m initiative covering business case, regulatory approval, processes, IT solutions, recruitment and customer on-boarding.