Thanks to all who responded to our recent post focusing on Digital Transformation nightmares. We received an avalanche of anecdotes and points of view from colleagues and clients happy to share their experiences. One trend stood out; the lengthiest (and most emotionally charged!) exchanges were those that had impacted our lives as consumers. It quickly […]
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As organisations consider their future direction and identify what change to pursue in order to remain relevant to their customers, attractive to their workforce and profitable for their investors, digital transformation is often high on the priority list. Speaking with clients and colleagues across our network, legacy systems are mentioned frequently as a problem; they […]
Each and every one of us is exposed to the digital transformation efforts of all sorts of organisations every day. Whether it is business, local councils, central government or the NHS we are all rapidly learning to adapt to and embrace the rapid evolution of digital technology. The eighteen months of global lockdown we’ve all […]
Transformation and complex change programmes are usually high stakes activities that eat up time, money and human resources. Before embarking on any such programme there are many preparatory steps to be taken. However, in practice there are nine questions that must be asked first and foremost. If the answer to any one of these is […]
Any complex change or digital transformation programme needs a well governed and well executed steering group if it is to deliver effective, efficient and sustainable results. Working at its best, a steering group should drive your change programme forward by removing blockers, resolving issues and mitigating risks and, as a result, ultimately keeping things on […]
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