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The pace, potential benefits and disruptive nature of technological change means that organisations must always be open to transformation if they are to compete with challengers and the rapidly changing expectations of their customers. But every transformation eats time, human resources and money and not every transformation succeeds. So what steps can you take ahead […]

9 April 2024


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As those who know me well know, my secret workplace passion is about helping organisations design operating models that drive efficiency, delight customers and empower people. There are many dimensions to consider when designing a target operating model. One crucial ingredient is a positive ‘cultural’ intent i.e.  a situation where everyone involved wants the organisation […]

Every complex change or transformation programme demands a well governed and well executed steering group if it is to deliver effective, efficient and sustainable results. Working at its best, a steering group should drive the change programme forward by removing blockers, resolving issues and mitigating risks. As a result, things are kept on track and […]

A common problem? Legacy technical debt is a common problem facing many organisations across the Financial Services industry and beyond. Such outdated systems are often heavily integrated workhorses, churning through high volumes of transactions. The process of replacing them is complex with many moving parts to consider. A clear approach to tackling this challenge is […]

Addressing the urgent need to verify acquisition integration pre-deal assumptions and establish an integration roadmap to ensure that value acceleration is set up for earliest successful delivery of realistic objectives and goals. When Private Equity firms facilitate an acquisition to one of their portfolio companies, the typical pace of the deal process and the need […]