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ORCHESTRATING DIGITAL TRANSFORMATION

DIGITAL TRANSFORMATION DRIVEN BY CHANGE MANAGEMENT EXCELLENCE

PIC believes that effective digital transformation is enabled by excellence in four key components: Strategy, Readiness, Execution and Continuous Improvement.  This excellence is underpinned by ‘oxygen’ in the form of strong data to support decisions, a progressive culture that supports change, access to resource capability and capacity to execute the right kind of transformation and a unified, sequenced roadmap of activities that blend IT and change management best practice.

The most effective digital transformations are ‘human-centric’. This means they are designed around the needs of human beings; in the case of a large scale digitization of an internal system this means colleagues and their day to day experience of the new technology; in the case of new digital channel activity, whether it’s a website, a customer portal or an app, the target customer experience at every touchpoint drives decision making.

THE PIC DIGITAL TRANSFORMATION FRAMEWORK

Our expertise in managing and delivering complex business change means our approach to digital transformation is underpinned by change management excellence. We have now applied that same level of control and understanding to digital transformation. As part of our ‘pathfinder’ approach to working with our clients we deploy our DIGITAL TRANSFORMATION FRAMEWORK. Designed to help us understand your appetite for digital transformation and your digital maturity, it identifies a set of clear actions required to move your business through the relevant stages of digital maturity to ensure your business is best positioned to deliver digital transformation success.

Our DIGITAL TRANSFORMATION FRAMEWORK is agnostic of your current or planned project delivery methodology. We will work with you as a business to execute the digital transformation within the delivery parameters that we set out at the start of the programme.

PiC: SOURCING & COMMERCIAL SERVICES

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