The right operating model design is critical to the success of any organisation. It is a key foundation in enabling and driving activities that align to and realise organisational purpose. It defines how your people and their capabilities are arranged to:

• support your vision and
• work together efficiently and effectively to delight your customers and empower your people

PiC has deep experience supporting organisations of all shapes and sizes with the design and deployment of Target Operating Models, helping improve business performance and alignment with the strategic objectives of the organisation. We provide TOM design and associated implementation support either as a stand-alone service, or as fully integrated components of our orchestrated change services, ensuring that our independent advice is aligned with wider change and transformation programme activities.

The diagram below illustrates the key elements of our Operating Model Transformation Effectiveness diagnostic. We have created a free-to-use simplified diagnostic tool (see the link below) that can help you take the first step towards understanding where your organisation will need to focus in order to make changes that will help you achieve your strategic vision, underpin your change objectives, and so support organisational purpose.