The pressure for transformational change is often felt across a whole market sector. External factors compel all organisations to pursue similar transformational outcomes, and a rash of similar initiatives becomes apparent across the market. Market dynamics such as this create both risks and opportunities for individual organisations: move quickly, with accuracy and certainty, and there […]

  It’s interesting to reflect on Partners in Change’s own journey in the Financial Services sector over the last few years.  Our client portfolio and business volumes have flourished in this time, and we feel we have somewhat ‘caught the wave’!  Whilst we can’t go into any details of the work we are doing, we […]

Stabilising a Mortgage Transformation Programme for a UK Building Society The Challenge Our client had embarked on a major transformation of its mortgage origination process, implementing a SaaS platform from a leading provider. However, as the programme progressed, critical issues began to emerge. There was no credible plan to reach launch, testing frameworks were underdeveloped, […]

Legacy technical debt can be defined as the accumulated costs (past and future) and consequent missed benefits incurred by an organisation when it fails to renew outdated systems. Across many industries, such technical debt shows up in different guises—but the pattern is familiar. For example, In Financial Services, it often sits in ageing core banking […]

Getting effective and efficient change done demands strong leadership and governance. The steering group should play a vital role in this process. But if steering groups in your organisation aren’t quite delivering, it could be because attendees don’t have a common understanding of best practice. At its best, a steering group should drive your change […]

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Why ambition is never enough Many change endeavours fail, not because of lack of intent or energy. In fact, rescue organisations around the world will attest to the fact that much failure is consequent to energy and enthusiasm triumphing over preparation and control. Coroners call it ‘misadventure’. The path to the metaphorical summit is littered [...]

Shaping your AI future: Ten critical points to consider Organisations know that they risk being left behind if they fail to embrace AI and automation. But decisions around what, when, how and with whom are difficult to make and far-reaching in impact. In this article we outline ten critical points to consider ahead of implementing […]

Will you be in control of your change programme? Before starting a change programme it is important to put in place the right measures such that, once ground is broken, the leadership team and sponsors have accurate, unambiguous and broadly-based indicators of progress. In this article we share insights to help your organisation establish true […]

A key leadership moment - setting up change to win. It’s no secret that many change programmes don’t achieve what they set out to. Getting complex change done – efficiently and effectively - is hard. There are multiple moving parts to coordinate, decisions to make, difficult trade-offs to consider. On top of this, there’s often [...]