Archive for the ‘Vignettes’ Category

Led the IT integration of a building society and bank. 200+ FTE, 5 vendors and £80m budget covering design, development, test, implementation and de-commissioning.

Led set-up of a new regulated insurance business. $250m initiative covering business case, regulatory approval, processes, IT solutions, recruitment and customer on-boarding.

Built the case for infrastructure investment due to outage issues; gained support of the exec, agreed increase of £11m/year, designed the portfolio to quickly resolve the issues.

Up-skilled 200+ people in change leadership using tailored training and coaching material. Established collaboration and support facilities to sustain the improvements over time.

Established control of spend with incumbent partners and suppliers by implementing process, governance and contractual changes whilst maintaining good working relationships.

Recovered failing roll-out of new branch platform by coordinating across the multiple suppliers, providing clear accountability, strong leadership and rapid problem resolution.

Led team of 70+ people to cut the operating cost of IT by over £70m/annum, by challenging, rationalising and consolidating services, staff, suppliers and partners.

Led a joint team to develop replacement pensions platform services using a hybrid Agile approach, which was further assessed, improved and used on other similar programmes.

Turned around ERP programme that was 15 months late, 3x over budget and had missed 2 ‘go live’ dates. Re-built the team, revised the plan, took control and delivered by the revised date.

Created step-change in robustness, accuracy, clarity and brevity of business cases across a large financial institution by re-training all change managers and providing follow-on support.