Led the definition of a Quality Assurance handbook for a strategic IT change programme.
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Mobilised the PMO for an ERP finance transformation programme to support the delivery of a global, cloud-based ERP solution.
Led the definition and implementation of a target operating model to drive project delivery across an operational data management function
Led the transfer of the patent annuities service to a global provider, harmonising patent laws across systems to avoid financial impact.
Led a programme of refurbishments and closures across the group’s strategic offices to support their vision for agile working.
Led the transfer of failing HR services for multiple hospital Trusts from external to alternative outsource providers.
Led the PMO for a £20m+ strategic Regulatory Reporting Programme enabling the bank to meet its regulatory financial reporting commitments.
Led a team digitally transforming the tracking and reporting of the customer experience for a major airline, from journey mapping through to launch
Customised project management training to up-skill people on the periphery of an HR transformation programme to help them work more effectively.
Provided an embedded Assurance service that worked alongside both the delivery programme and the executive to give critical oversight and support.