Archive for the
‘Business Change’ Category

With the HR Director,  improved the communications and capability to support global operating model change, arresting falling morale and employee resistance.

Led the business change activity for a global, £130m CRM implementation to support an international team of deployment leads that were supporting a challenging regional roll-out.

Led the redesign of Waste-Water field operations, enabling >25% improvement in performance efficiency and significant uplift in service.