Led the business analysis needed to enable the establishment of a modern Agile Digital Delivery Programme, moving traffic to online capture and away from the existing call centres.
Assessed and improved the portfolio planning team that managed over 200 projects by scoping roadmaps, defining the right governance, planning demand and assessing risks.
Designed, established and ran the iPMO to oversee a programme delivering over $1bn in savings for a pioneering digital technology company.
Led the review of operations of a major Bank to proactively identify and manage vulnerabilities in the area of money laundering and terrorism.
Led design of digital services, now accessed annually by over 1.5million people, as part of UK Government Digital Services ‘Exemplar’ Digital Delivery Programme.
When leading change or transformation, at any level, it’s important to have belief. Belief in the endeavour as a whole, and belief in the team’s ability to deliver their part of the big picture, are vital components of a successful outcome. Having worked on multiple change and transformation programmes over twenty or more years I remain […]
It is fair to say we all owe a great debt to the brilliant work that has driven the development of the various vaccines that have emerged around the world in the past few weeks. Each of the three widely reported western programmes seems to have achieved their desired outcomes in 10-20% of the time […]
Workplace bullying is currently a hot topic with events in the UK Home Office under the spotlight, but this is just the latest of many alleged transgressions by individuals and organisations to hit the headlines. For all those charged with leading change, it is a pertinent topic. Change leadership often requires people to be persuaded […]
As I’m writing this article, the sun is low in the sky and we’re about to embark on at least another month in lockdown. It would be easy to be gloomy about the coming weeks but, in the spirit of continuous improvement, I thought it worthwhile to share the pooled wisdom of my colleagues on […]
None of us have ever known a period like this. At a time when the UK economy shrank by more than 20% in one month every individual and every organisation is having to grapple with what the future might be and what they want their place in that future to be.
info@picconsulting.co.uk2nd Floor, Lowry Mill, Lees Street,
Manchester, M27 6DB
0161 913 2213
info@picconsulting.co.uk
2nd Floor Lowry Mill, Lees Street,
Manchester, M27 6DB
0161 913 2213
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